Privacy Policy
Terms of Service
Welcome to https://www.eclipsecoffeeandtea.com/. We prioritize the privacy of our users and have created this policy to explain how we handle information for Visitors (those who browse our Site) and Authorized Customers (those who register for our Services).
Personal Information Definition: "Personal Information" means any data that can identify an individual, including but not limited to name, address, phone number, email, financial information, and credit card details. This does not include anonymous or non-identifiable demographic information.
Information Collection
- From Visitors: We collect basic profile information.
- From Authorized Customers: We collect name, email, phone number, and address.
- Third-Party Collection: Our service providers (such as payment processors and banks) may collect information. While we cannot control their use of this information, we require them to disclose their practices.
How We Use Personal Information
- Customize your Site experience
- Provide appropriate services
- Process transactions
- Communicate about opportunities and information related to our Services
- Respond to specific inquiries
Information Sharing
- We may share Authorized Customer information with other Authorized Customers for transaction evaluation.
- We share aggregated demographic information with affiliated agencies and vendors.
- You can opt out of communications from us or our representatives.
Information Storage and Security
- Personal Information is securely stored.
- Access is limited to qualified employees with password protection.
- We use encryption protocols for sensitive data.
- While we implement strong security measures, we cannot guarantee against all potential security breaches.
Cookies
We use cookies to:
- Track preferences and selected services
- Maintain security
- Analyze site usage - You can refuse cookies, but this may limit site functionality
Your Rights
You have the right to:
- Access your Personal Information
- Correct inaccuracies
- Request deletion
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent
- File complaints with supervisory authorities
Children's Privacy
Our Service is not intended for anyone under 18. We do not knowingly collect information from children. If we learn we have collected children's information, we will delete it immediately.
Legal Compliance
We will disclose Personal Information when:
- Required by law
- Responding to court orders or subpoenas
- Protecting user safety
Changes to Privacy Policy
We will post policy changes on our Site. For changes affecting previously collected Personal Information, we will contact affected users directly.
Contact Information
For questions about this Privacy Policy, please contact us at eclipsecoffeeandtea@gmail.com.
Eclipse Coffee & Tea reserves the right to update this policy as needed to reflect changes in our practices or legal requirements.
SMS Privacy Policy
Eclipse Coffee & Tea is committed to protecting your privacy. This Privacy Policy (the “Policy”) governs how we treat the Personal Information that we collect and receive from you in connection with your use of the SMS Service (“Service”), which we make available to you through a third-party service provider. This Policy is incorporated into the Terms of Service.
By using the Service, you agree to the terms of this Policy. Eclipse Coffee &Tea reserves the right, in its sole discretion, to modify or change this Policy at any time with or without prior notice to you. The date of the last update will be posted at the top of this Policy for your convenience. This Policy, and any changes, are effective as soon as posted. Your continued use of the Service following the posting of any changes to the Policy constitutes your full acceptance of those changes.
“Personal Information” is information that individually identifies you, such as your mobile phone number or user/screen name, as well as any Personal Information that you choose to include in messages you send through the Service.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
What Personal Information is collected about you
Through the use of the Service, Eclipse Coffee & Tea will receive the following information from our third party service provider: your mobile phone number when you send a text message to us, the text of messages that you send to other users of the Service, any user or screen name that you select in connection with the Service, as well as any comments or feedback regarding the Service that you send to us.
How Eclipse Coffee & Tea uses Personal Information about you
We use Personal Information to (a) provide you with the Service, (b) process and respond to inquiries, (c) improve the Service, (d) if necessary, contact you with important announcements or messages, (e) conduct research, and (f) provide anonymous reporting for internal and external clients and partners.
Each message that you send through the Service (either to us or to other users of the Service) is stored on our servers. We retain these messages on our servers. Eclipse Coffee & Tea utilizes servers and services owned by third parties.
Disclosure of your information
We will not rent or sell your Personal Information to other companies or individuals, unless we have your consent. We may use or disclose such information in any of the following limited circumstances:
- We have your consent.
- We need to enforce our Terms of Service.
- We provide such information to trusted businesses or persons for the sole purpose of processing Personal Information on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Policy and appropriate confidentiality and security measures. If the third party fails to comply with our terms, Eclipse Coffee & Tea is not accountable in any way for any liability or reimbursement. We provide such information to third parties who have entered into non-disclosure
agreements with us. - We provide such information to a company controlled by, or under common control with, Eclipse Coffee & Tea for any purpose permitted by this Policy.
- We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights, or the legal rights of others, or defend against legal claims.
- We believe it is necessary to share Personal Information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Eclipse Coffee & Tea’s Terms
of Service, or as otherwise required by law. - We transfer Personal Information about you if Eclipse Coffee & Tea is, or its assets are, acquired by or merged with another company.
We may share aggregated information with others without further notice. An example of this would be the number of people who used the Service in a given month or the total number of texts sent in a given week.
Security
Eclipse Coffee & Tea takes precautions to ensure the security of your Personal Information, including ensuring that our third party service providers protect the security of your Personal Information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your Personal Information despite our efforts. You should note that in using the Service, your information will travel through third party infrastructures which are not under our control (such as a third party SMS delivery platform or your carrier network). We cannot protect, nor does this Policy apply to, any information that you transmit to other users. You should never transmit personal or identifying information to other users.
Opting in
A mobile user might opt-in by:
- Entering a phone number online, or
- Sending an Mobile Originating (MO) message containing an advertising keyword.
Opting out
Eclipse Coffee & Tea’s third-party service provider gives you the ability to opt out of the Service for any reason. You can opt out by texting “STOP” or “QUIT” to 980-499-7892. We reserve the right to send you certain communications relating to the Service, such as announcements and administrative messages, without offering you the opportunity to opt-out of receiving them.
Children
The Service is not intended for children under 13, and Eclipse Coffee & Tea does not knowingly collect information from children under the age of 13. Children aged 13 or older should not submit any Personal Information without the permission of their parents or guardians. By using the Service, you are representing that you are at least 18, or that you are at least 13 years old and have your parents’ permission to use the service.
Intended audience
Eclipse Coffee & Tea requires that users of this service be limited to US residents only.
Questions or concerns?
If you have any additional questions regarding this Policy, please feel free to contact us any time by texting “HELP” to 980-499-7892.